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Security Information Security Information

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We're Serious About Security
What is SSL?
How to Know if Your Information's Secure
Security During the Transaction
Security After the Transaction

We're Serious About Security

We're serious about security, and we've gone to great lengths to ensure your personal information is safe and secure. As a result, we're proud to say we've conducted well over three thousand online orders since early 2000, without any problems whatsoever.

Our security covers two areas -- the transaction itself, and your details afterwards.

The transaction itself is completely encrypted using 128-bit SSL encryption and HTTPS technology. Let's take a look at what that means, and how it keeps your personal details safe.

What is SSL?

Recent advances in internet browser/server technology have made it easy for people to use Web services without worrying about electronic fraud. Two examples are Secure Sockets Layer (SSL) developed by Netscape, and Secure Hypertext Transfer Protocol (S-HTTP) developed by Terisa Systems, Inc.

These protocols allow your browser and our server to authenticate each another, and send encrypted (scrambled) information back and forth. When you reach a secure page on our website, the information has been encrypted (scrambled) by our server, and decrypted (unscrambled) by yours.

When you enter sensitive information (such as your credit card details), it's encrypted before it ever leaves your screen. Anyone attempting to eavesdrop sees nothing but scrambled jibberish characters. Our secure servers use 128-bit encryption (the highest standard available today), which is widely used by banks and security firms around the globe. This technology has proven impenetrable.

How to Know if Your Information's Secure

When you visit the Embryo Films Store, the first thing you'll notice is the Comodo Secure Site seal in the upper right-hand box. When you hover your mouse over that image, information will pop up, indicating that this site is indeed the site we have registered with Comodo.

We have included the seal on every page of the Embryo Films Store. The heading at the top of that box will say "Comodo Security" when you are NOT on a secure page. When you go to a secure page (such as the Login page, or the Checkout pages), the heading will read ":: NOW SECURE ::"

Additionally, your browser will tell you if your connection is secure.

  • Notice the address bar at the top of your browser. On this page, the address begins with http:// -- this indicates a normal web page. When you go to a secure page, the address will begin with https://

    http://store.embryo-films.com/security.php
    https://store.embryo-films.com/login.php

    The image of a lock will appear in the bottom bar of your browser. (The image will look different on different browsers.)

Security During the Transaction

Every step of the ordering proces, and every step of all areas that deal with personally sensitive information are on secure, encrypted pages. When you confirm your order, that information travels by a secure connection to eWay, our credit card processing company.

eWay is one of Australia's most secure and respected credit card processing companies, and has direct links through St. George Bank's processing facility. The strength and security of eWay and St George are undisputed, and are among Australia's largest credit card processing facilities.

When your order has been successfully processed, a confirmation email will be sent to you, with the credit card details hidden from view. That way, you'll never have to worry about revealing your information.

Security After the Transaction

One area in which many online merchants are still lacking is after the transaction. What happens to your information when you're done? You don't want personally revealing information to be out of your control, do you?

Of course not. And we know it. That's why we ensure the security of your details even after your order.

Firstly, when your order is completed, your information is stored in an encrypted database on a secure area of our website. It's not accessible from anyone other than us, and even if it were, it's indecipherable without our keys.

After your order has been successfully fulfilled, your credit card details are deleted. We simply do not retain that information. We clear out orders daily, and on doing so, we remove this sensitive information.

We keep your contact information in our database to make future ordering easier (see the Privacy page for more information on what we keep and what we discard), and you are free to log in and change that information at any time.

We welcome any questions on the issue. Just visit the contact page!

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